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Server Platform Situational Analysis: IBM AS/400
Customers value IBM's AS/400's reliability, stability, and security. However, despite its impressive performance and use of independent software vendors to

towards software analysis as a service  and users have shifted towards more user-friendly Microsoft Windows and Intel microprocessor (so called Wintel ) based systems. While most of these issues have been addressed, the reasons for the AS/400's having these shortcomings in the first place unfortunately stem from its ancient (in computer years) origins. Way back in 1988, when AS/400 was launched, GUI, the Internet, and desktop productivity applications of today were only a figment of some innovator's imagination, and were, at best, only Read More

Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » towards software analysis as a service


Talking to (and Learning from) a Retail Store Execution Software Leader - Part 2
Part 1 of this blog series introduced Reflexis Systems, whose task execution solutions have helped over 110 retailers and their suppliers worldwide execute

towards software analysis as a service  What is your strategy towards social (Web 2.0 and Enterprise 2.0) tools and roles-based user experience, and their deployment for your target customers? Reflexis : Our solutions have always been role-based. For example, in our task manager solution, we provide retailers with the ability to give each role in their company (e.g., corporate planner, regional manager, store manager, department manager) an interface that is tailored to the information they need to see on a daily basis, in the way they need to Read More
A Leader in Service Management Tackles Multidimensional Growth
Founded in 1999, Servigistics, initially a service parts planning and optimization (SPP/O) specialist, has become a full-fledged service lifecycle management

towards software analysis as a service  have brought Servigistics further towards the customer relationship management (CRM) market. Customer help, documentation, and self-service fit quite nicely alongside the rest of the Servigistics suite. Prior to the Kaidara merger, Servigistics had no service knowledge clients, as TEC noted in 2009 . However, the Service Knowledge module has outperformed expectations in 2010: while Kaidara brought more than 20 existing clients, Servigistics has lately acquired about a dozen brand new clients. Apparently, Read More
Global Software Aspirations
Exact has established a global infrastructure and network of offices offering direct support, sales and services, with the aim of providing customers a

towards software analysis as a service  shops—it is oriented more towards service and light manufacturing or assembly, and distribution sectors, but it has strong multinational capabilities, project management, embedded e-Synergy, etc. for corporate headquarters. Certainly, while future development might eventually create a temptation for a common migration path for packages with similar target markets, such as those from the Macola and MAX divisions, the timetable for that has not been set yet and when it happens, it will be user-driven. Read More
Exact Software--Working Diligently Towards the
By determinedly executing a number of both prudent and bold initiatives, including some that encroach into the new frontiers of enterprise applications (such as

towards software analysis as a service  Software--Working Diligently Towards the One Exact Synergy Part One: Event Summary Event Summary Outwardly unfazed by (although certainly aware of) a tough economic environment and its heavyweight competitors' recent initiatives—including high-profile acquisitions of direct competitors— Exact Software , a Dutch-based provider of integrated accounting, payroll, customer relationship management (CRM), enterprise resource planning (ERP), and business process management (BPM) software solutions and Read More
Identify and Leverage Your Existing Service Life Cycles
Service management has become critical for today’s organizations. To remain competitive, businesses need more appropriate services to support their customers

towards software analysis as a service  and Leverage Your Existing Service Life Cycles Only IBM offers integrated service management solutions for all industries — across business and IT — addressing the full service lifecycle, both within and beyond the datacenter. Discover how to transform your assets — traditional IT, physical, and emerging smart assets — into unique business value. Source: IBM Resources Related to Identify and Leverage Your Existing Service Life Cycles : Service Management (Wikipedia) Information Read More
3 Tips for Integrating Field Service Management Software with ERP
Field service management software often needs to be integrated with other enterprise software. Learn the three essential tips for integrating your service

towards software analysis as a service  Tips for Integrating Field Service Management Software with ERP Field service management software often needs to be integrated with other enterprise software. Learn the three essential tips for integrating your service management system with enterprise resource planning (ERP) software and other operational systems, data warehouses, or data sources. Read More
Predictive Service Excellence for Printers: An Overview of Remote Service Platforms for Printer and Copier Devices
Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring platforms reduce device

towards software analysis as a service   Read More
Nova Software
Located in China's forth municipality, Chonggig, Nova is an outsoucing company that specializes in Web-based and client -server technologies. It was founded

towards software analysis as a service  Software Located in China's forth municipality, Chonggig, Nova is an outsoucing company that specializes in Web-based and client -server technologies. It was founded in 2001, and has two long term partnerships with Integrity Works Inc., and IQuality Inc., located in the US and the Netherlands, respectively. Read More
App Development in a Mobile World: A CIO Handbook
As a senior stakeholder driving mobile initiatives in your organization, you may be lost in a sea of technologies and claims from vendors promising rapid

towards software analysis as a service  enterprise mobility, enterprise mobility strategy, corporate mobility strategy, mobility opportunities, mobile apps, mobile commerce, mobile services, mobile security, mobile device management, MDM, mobile app deployment, mobile platform, SAP, SAP mobile solutions, MindShare Read More
Service Network Optimization: Achieving Success in Field Service
Most service delivery managers and executives quickly realize that there are a number of 'pain points' involved in trying to manage service delivery efficiently

towards software analysis as a service   Read More
eRPortal Software Group
The eRPortal Software Group provides high performance, Web-enabled, enterprise asset management, maintenance management, and materials tracking software

towards software analysis as a service  Software Group The eRPortal Software Group provides high performance, Web-enabled, enterprise asset management, maintenance management, and materials tracking software solutions for managing strategic assets and operations. Read More
5 Simple Steps to Choosing a BRMS for a Loan Origination System
Today, 70 to 80 percent of costs for processing loan applications are people-related. From a mortgage company’s perspective, this results in increased costs and

towards software analysis as a service   Read More
Axia Software


towards software analysis as a service  Software Read More
Service-oriented Architecture-Savior or Nemesis?
Managed well, service-oriented architecture (SOA) offers a tremendous opportunity to make positive changes and lay a foundation that will allow IT to become

towards software analysis as a service  facilitate agreement, and progression towards, common business and technology goals. About Hitachi Consulting As Hitachi, Ltd.’s (NYSE: HIT) global consulting company, Hitachi Consulting is a recognized leader in delivering proven business and IT solutions to Global 2000 companies across many industries. We leverage decades of business process, vertical industry, and leading-edge technology experience to understand each company’s unique business needs. From business strategy development through Read More

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