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Vulnerability Management Buyer’s Checklist
Choosing a solution for vulnerability management (VM) is a critical step toward protecting your organization’s network and data. Without proven, automated

ticketing help desk  can integrate with third-party ticketing systems via a dedicated ticketing API, which provides a programmatic XML-based interface for ticket extraction and manipulation. For example, QualysGuard provides built-in integration with the Remedy Help Desk system and has a dedicated ticketing API to integrate with other trouble-ticketing solutions. How does the solution manage remediation efforts? A large network often has many remediation tickets open at any point in time. A manager needs to understand Read More...
Help Desk for the Health Care Industry
Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bas...
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Documents related to » ticketing help desk


How to Reduce Business Risk through Secure User Access for SAP
Unencrypted communication between users’ workstations and the backend SAP servers is a significant vulnerability to your SAP environment. This can put the

ticketing help desk  digital certificates, smart cards, ticketing, and username and password authentication. Powerful authorization via user roles and authorization objects, allowing for both coarse and fine-grain authorization management Options to digitally sign documents created within SAP Security audit logs that record events such as log-on attempts and transaction starts However, many companies do not fully utilize these powerful security features, either because they are not aware of specific vulnerabilities, or Read More...
Building a Business Case for Enterprise Spyware Protection
It is sometimes difficult to quantify the scope of spyware problems within corporate environments. The least noticeable effect of spyware is to slow network and

ticketing help desk  help-desk and email or trouble-ticketing system Training time for IT administrators and end-user education (both of which are less than training for entirely manual management and removal). The value of enterprise-level protection against spyware becomes readily apparent. Of course, your company should educate employees about the hazards and avoidance of spyware and other unwanted applications in any case. But your employees should also know that you have implemented a solution to support their attention Read More...
Study Reveals Top 10 Requirements for Improving Event Resolution in IT
A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe

ticketing help desk  have monitoring and trouble ticketing applications in place, they are still missing a key component. Interactive alerting applications bridge the gap between the IT applications and the personnel who can solve IT events, thereby ensuring IT services continue uninterrupted. Study Overview Study Overview AlarmPoint Systems performed a survey of over 100 IT professionals in companies with more than 1,000 employees. The sample was taken from a population of 6,000 companies which resulted in a 95% confidence Read More...
Emptoris: Powered Up to Empower Global 2000 Users
Since its founding in 1999, Emptoris has evolved into a world leader in strategic supply, category spend, and enterprise contract management solutions, and was

ticketing help desk  desk includes its own ticketing and survey infrastructure and is a single point of contact for the full spectrum of support (from initial order to contract termination). Key newly instituted monitoring tools start with the audit report, which identifies underused assets, incorrect plans, erroneous charges, and charges that are not compliant with the contract terms. The optimization report recommends optimal minutes to minimize costs, and tracks vendors’ overall cost and usage. Finally, the key Read More...
HCIMS - Help Desk RFI/RFP Template
Issue Management, Inventory and Audit, Knowledge Management, and Product Technology

ticketing help desk  - Help Desk RFI/RFP Template Issue Management, Inventory and Audit, Knowledge Management, and Product Technology Read More...
Seven Ways to Help Avoid Lawsuits: Best Practices for Fortifying Your Background Screening Program
Many companies are now critically examining procedures for hiring new employees. This white paper outlines and explains seven “best practice” recommendations

ticketing help desk  Ways to Help Avoid Lawsuits: Best Practices for Fortifying Your Background Screening Program Many companies are now critically examining procedures for hiring new employees. This white paper outlines and explains seven “best practice” recommendations for fortifying any company’s workforce screening program. These recommendations are derived from HireRight’s experience providing guidance to, and defending, employers and background check providers of all types and sizes in every jurisdiction in Read More...
(Software and Human) Help Wanted in Overwhelmed Retail Stores
My recent series on Quantum Retail presented the many difficult merchandise range and assortment planning issues that retailers face, and the ensuing tough

ticketing help desk  Software and Human) Help Wanted in Overwhelmed Retail Stores My recent series on Quantum Retail presented the many difficult merchandise range and assortment planning issues that retailers face, and the ensuing tough decisions that they have to continually make in that regard . But a lesser-known fact is that even though retailers spend multiple billions of dollars on planning activities and supporting tools to bring customers to their stores, they only execute at about 60 percent efficiency in their Read More...
Accero Cyborg
Accero Solutions are designed to handle employee and tax IDs, support union rules and dynamic pay structures, and help ensure full regulatory compliance for

ticketing help desk  Cyborg Accero Solutions are designed to handle employee and tax IDs, support union rules and dynamic pay structures, and help ensure full regulatory compliance for all states, provinces, or regions in the US, Canada, the UK, Australia, and New Zealand. Accero Human Resource Administration is designed to automate a range of both tactical and strategic HR functions—from recruiting and training to position administration and career planning. Accero Benefits Administration can help simplify the Read More...
Impressive Enterprise Resource Planning Solution Gets A Little Help From Its Friends
Despite impressive product depth and breadth (for instance, customer relationship management [CRM], workflow, traceability, and quality management are provided

ticketing help desk  Enterprise Resource Planning Solution Gets A Little Help From Its Friends Nothing Without a Little Help from its Friends Strategic Systems International ( SSI ) ( http://www.ssi-world.com ) has been developing, implementing, and supporting packaged enterprise systems since 1982, initially as an information technology (IT) department of Powell Duffryn plc , and since 1998 as a privately held company (till becoming part of Chelford in the early 2000s). Despite impressive product depth and breadth Read More...
5 Quick Ways to Help Your Company Go Green While Cutting Costs
With all the recent talk of the economy and the environment, I thought it would be relevant to look at some of the small things we, as individuals, can do to

ticketing help desk  Quick Ways to Help Your Company Go Green While Cutting Costs With all the recent talk of the economy and the environment, I thought it would be relevant to look at some of the small things we, as individuals, can do to help our companies battle the economic downturn while saving our planet. Today, social responsibility is not only good PR, it makes good business sense. Here are some simple steps you can take to help your company go green while still keeping extra “green” in its pockets: 1. Unplug Read More...
Help Us Choose the Next TEC Buyer's Guide-Take Our Poll
Recently, we launched a comprehensive buyer’s guide to BI solutions. TEC's buyer’s guides combine analyst insight into various types of enterprise software with

ticketing help desk  Us Choose the Next TEC Buyer's Guide-Take Our Poll Recently, we launched a comprehensive buyer’s guide to BI solutions . TEC's buyer’s guides combine analyst insight into various types of enterprise software with state-of-the-market reporting, vendor case studies, solution overviews, and technology directories of hundreds of software products. Now we’d like to know what other kinds of software you’d like help with evaluating. Let us know what your preferences are for upcoming buyer’s guides Read More...
Help Comparing and Choosing the Right Enterprise Content Management Software
Enterprise software analyst firm, Technology Evaluation Centers (TEC) recently launched its Enterprise Content Management (ECM) Evaluation Center, which

ticketing help desk  Comparing and Choosing the Right Enterprise Content Management Software Help Comparing and Choosing the Right Enterprise Content Management Software Pittsburgh, PA (PRWEB) May 26, 2005 Enterprise software analyst firm, Technology Evaluation Centers (TEC) recently launched its Enterprise Content Management (ECM) Evaluation Center, which helps project managers, consultants, and decision makers compare the most qualified ECM systems based on their own, unique priorities. Software evaluation firm, Read More...
Can Heuristic Technology Help Your Company Fight Viruses?
Electronic communication tools are increasingly at risk due to sophisticated e-mail and Web threats. Implementing reliable, effective protection is essential

ticketing help desk  Heuristic Technology Help Your Company Fight Viruses? Electronic communication tools are increasingly at risk due to sophisticated e-mail and Web threats. Implementing reliable, effective protection is essential—but many companies don’t know about the latest proactive virus protection techniques. Find out where your company’s vulnerabilities are, how your traditional security software might not be protecting you as well as you think, and how a heuristic solution can help. Read More...
How Project Management Can Help Manufacturers
Recently there were two great articles published on our Website touching the interesting problem of interactions between traditional manufacturing management

ticketing help desk  Project Management Can Help Manufacturers Recently there were two great articles published on our Website touching the interesting problem of interactions between traditional manufacturing management and project management: The Business Model for the 21st Century Is Project-centric and Weather the Recession with Project ERP . I agree with the respective authors that the project-driven management approach can help companies improve their businesses in any kind of economic situation, whether during a Read More...

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