Documents » prostrate psa.
Abstract: Choosing the right professional services automation (
PSA) solution may be one of the most important decisions a billable services organization will ever have to make. It’s a decision that can clearly impact your company’s bottom line, so it’s crucial that you get all the facts—up front. When talking with
PSA vendors, knowing what questions to ask in order to make an informed selection is vital. Read here to find out why.
PubDate: 12/5/2007 12:08:00 PM
Abstract: By acquiring a leading PSA vendor and deciding to go public, in addition to the new functional and technological enhancements to its flagship lawson.insight suite due in August, Lawson Software continues to boldly challenge bigger competitors, primarily PeopleSoft and Oracle.
Abstract: On February 29, PeopleSoft Inc. took the wraps off its Professional Services Automation (PSA) product, software that aims to help services firms better manage financial and human-resources systems. On March 6, Lawson Software reaffirmed its position as a “premier total solution provider for the professional services industry”.
Abstract: Since the late nineties, enterprise resource planning (ERP) vendors have developed functionality for vertical markets in the service industry. Simultaneously, professional services automation (PSA) became a viable software category. Consequently, deciphering the difference between ERP and PSA remains a challenge.
Abstract: In the short term, Microsoft Dynamics SL will likely follow the professional services automation (PSA) trend of extending functionality to the Web. In the long term, its eventual absorption into the Microsoft Dynamics product line may affect Microsoft's strategy in the project portfolio management marketplace.
Abstract: What started out as a set of applications to better manage customers' projects, astutely allocate staff and monitor their utilization rates has become an important foundation for coordinating a full range of business activities amongst increasingly virtual teams both within and outside the four-walls.
Abstract: By extending its traditional focus on project-based businesses into the closely related areas of PSA and CRM (i.e., the so-called
Abstract: Utilization is important for all services organizations. Maintaining high utilization of your employees drives higher billing, higher revenue—and higher profits. Yet tracking and measuring utilization poses challenges. Learn how to create a policy for calculating utilization that is consistent with common industry practices—and how to use your professional services automation (PSA) tool to measure and report utilization.
Abstract: Professional services firms are not like other businesses. They have unique ways of working, unique challenges, and unique opportunities. While progressive project-based businesses have already embraced professional services automation (PSA)—achieving results and return on investment along the way—there are still many firms that have yet to fully automate their key business processes or integrate their knowledge base.
Abstract: Metastorm is a leading provider of business process management software and best practice methodologies for modeling, automating, integrating, and improving human- and system-based processes. In 2005, it became clear that it needed an application providing real-time data, strong project accounting capabilities, and a streamlined process for consolidation of financials. The company turned to Epicor for Service Enterprises for a solution.
Abstract: Technology changes have allowed an alternative to the client-server model to emerge, specifically the application service provider (ASP), in which the vendor hosts the software on its server and charges a monthly or annual fee per user. The growing acceptance of ASPs has accelerated the growth of professional services automation. This paper compares the client-server and ASP models and outline ths benefits that companies are realizing from PSAs.