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The N-able MSP Maturity Model
A business' success delivering managed services depends on its ability to improve the delivery of effective and efficient services to its customer base. Learn

msp training  training as per the MSP Maturity Model, but has also broken down the assessment and training by major topic: Business Readiness Tools Leverage Service Support & Delivery Process Policy & Documentation Therefore, a partner may complete the assessment and determine that they are at a Chaotic level with respect to business and at a Proactive level with respect to service delivery. A personalized training program (as well as sales and marketing materials) is provided to help them grow their organization in a Read More...
Learning Management Suite (LMS)
These are tools for managing, creating, scheduling training or learning in your organization. The terminology varies from vendor to vendor. Learning management systems (LMS) typically help to ma...
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Documents related to » msp training


In-house vs. Managed Services: 4 Key Questions You Need to Ask
Installing software and patch updates can be frustrating and time-consuming for IT staff and users alike. But it's critical to update your computers regularly

msp training  mobile workforce. A qualified MSP has been managing the day-to-day tactical issues of providing software distribution processes for several years. During this time, they have adopted accepted industry best-practices for tool related software distribution. These procedures span: Project management Staffing Training Script development Testing Monitoring Exception resolution processes In addition, a leading MSP will have developed auditable processes to manage the entire software distribution life-cycle, as Read More...
One Vendor's Exploit of Marrying Infrastructure with Selling and Fulfillment Applications
For many manufacturers, distributors and retailers with a mishmash of disparate back-office business applications, Sterling Commerce, a traditional integration

msp training  mainly on a hosted MSP basis (in a dedicated, single-tenant manner). The future direction of Sterling is certainly inclined towards SaaS delivery. As a reminder, under the SaaS model, the software is installed, operated, and maintained on vendor-owned servers, which are monitored and maintained by vendor personnel. While the software is still configured and integrated to the customers' needs, implementation, and integration challenges are substantially reduced (see Software as a Service beyond Customer Re Read More...
Plex Systems at a Crossroads: Part 1
Plex Manufacturing Cloud is an integrated manufacturing software solution for managing the manufacturing process (including specific lean manufacturing needs

msp training  About 23 years ago, MSP Industries , a manufacturer of forged automotive parts and similar products, developed its own integrated enterprise resource planning (ERP), quality management system (QMS), and manufacturing execution system (MES) solution. After a number of repeated sales and implementations to metal stamping, automotive suppliers, aerospace and defense (A&D) component manufacturers, and similar businesses in Michigan and neighboring states, MPS decided to spin off the software company in 1995. Read More...
Navigating Global Trade Waters
Vastera has gradually migrated to become more of a services company than a mere enterprise software provider. Over the last few years it has grown its global

msp training  to providing a complete MSP engagement. The goal is to provide consistent levels of service while working with the clients to reduce their operating costs and to realize benefits such as enhancing regulatory compliance, capitalizing on preferential trade programs, increasing speed in their global supply chain and improving supplier sources. Vastera seeks to increase customer profitability by implementing its own process and technology into MSP engagements. Over time, the deployment of the technology shoul Read More...
Case Study: KLA-Tencor Corporation
KLA-Tencor Corporation, leading supplier to the microelectronics industry, provides an employee training program that focuses on grooming its personnel to be

msp training  Study: KLA-Tencor Corporation KLA-Tencor Corporation, leading supplier to the microelectronics industry, provides an employee training program that focuses on grooming its personnel to be the most competent in the industry with the ability to optimize the performance of its systems. To accommodate the company’s training program—with personalized, classroom computer-based training—KLA-Tencor adopted an enterprise learning management system (LMS). Read More...
Human Capital Institute
The Human Capital Institute (HCI) conducts research, training, certification, and events. The association also researches the factor of human capital in

msp training   Read More...
Four Guiding Rules for Structuring an eClinical Training Solution
Today, Clinical Research Organizations (CRO) and clinical service providers play an ever-increasing role across the value chain. The wave of eClinical solutions

msp training  Guiding Rules for Structuring an eClinical Training Solution Today, Clinical Research Organizations (CRO) and clinical service providers play an ever-increasing role across the value chain. The wave of eClinical solutions has prompted many such organizations to implement training management and qualification management programs to both employees and associated clinical research sites and physicians. Read this paper for four guiding rules for structuring an eClinical training solution. Read More...
Introducing E-learning Across the Enterprise to Accelerate Training and Reduce Costs
MultiCare Health System was overspending on core education processes, and employees and managers were increasingly reporting that education services were

msp training  E-learning Across the Enterprise to Accelerate Training and Reduce Costs MultiCare Health System was overspending on core education processes, and employees and managers were increasingly reporting that education services were difficult to navigate and not aiding them in their work. SumTotal’s Learning Management enabled a substantial transformation for MultiCare: from a virtually nonexistent system to a robust learning management solution that supports the entire enterprise. Read the case Read More...
Service Performance Insight
Service Performance Insight (SPI Research) provides research, consulting, training, and business planning to professional service organizations (PSOs).

msp training   Read More...
Why Soft-skills Simulation Makes a Hard Case for Sales Training
Many companies find that traditional sales training methods have fallen short. The competitive levels of today's business environment demand new educational

msp training  Soft-skills Simulation Makes a Hard Case for Sales Training Many companies find that traditional sales training methods have fallen short. The competitive levels of today's business environment demand new educational methods that can deliver advantage quickly and cost effectively. But how to cut through the clutter? Book learning, seminars, and lectures alone are too static! E-learning and web-based training are often irrelevant—or just plain boring. What to do? Read More...
SAP Student Academy Introduces Online Training Program for University Students
SAP has announced that it now offers online training for university students. Upon completion of training programs, students may obtain SAP certifications. The

msp training  Student Academy Introduces Online Training Program for University Students SAP has announced that it now offers online training for university students.  Upon completion of training programs, students may obtain SAP certifications. The initiative sustained by the SAP Education organization and the SAP University Alliances program is meant to address the work market demand for SAP-accredited professionals. The program includes core SAP certifications, which track market categories like business Read More...
Making SOP Training More Effective
Standard Operating Procedures (SOPs) are critical to efficient operations, quality control, and regulatory compliance. Yet many recent FDA violations have

msp training  SOP Training More Effective Standard Operating Procedures (SOPs) are critical to efficient operations, quality control, and regulatory compliance. Yet many recent FDA violations have focused on firms’ failure to properly use SOPs. This paper reviews best practices for the life science industry for training on SOPs. Specifically, how the latest learning management technology has the potential to improve learner retention through automated assessments. Read More...
Accelerating New Hire Training to Increase Sales and Productivity
Pfizer needed a standards-based learning management system to accommodate legacy content developed in-house and content from third-party providers. Using the

msp training  New Hire Training to Increase Sales and Productivity Pfizer needed a standards-based learning management system to accommodate legacy content developed in-house and content from third-party providers. Using the SumTotal Learning Management, Pfizer Sales Training developed a Web-based blended learning program incorporating content from a variety of sources. Download the case study to see all the results, including an increase in market share for one physicians’ product by 900%. Read More...

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