Abstract: Today’s IT professionals are often challenged by unrelenting changes in the enterprise, increased data growth and compliance regulations, and geographic distribution of assets, to name a few. Keyboard/video/mouse (KVM) over Internet protocol (IP) can help by providing an effective tool that can remotely manage servers—regardless of their physical location. When looking for a KVM over IP solution, you should consider some basic requirements first.

Abstract: In the past 12 years, the universal serial bus (USB) has grown from pipe dream into the de facto standard for devices such as portable memory devices, video game consoles, personal digital assistants (PDAs), and more. Learn how a USB keyboard/video/mouse (KVM) can correctly emulate the constant presence of a keyboard and mouse to each connected computer, offering much more flexibility in the data centers of tomorrow.

Abstract: NetGenesis recently released NetGenesis 5, a suite of web analytics applications that do more than report simple web statistics. NetGenesis claims that its new suite can provide actionable insight into the behavior of surfing customers.

Abstract: Many large companies don’t realize the pains network administrators take to maximize real estate in the data center. The keyboard/video/mouse (KVM) switch can help by enabling IT pros to effectively manage the continual expansion of data centers. Learn how organizations of all sizes can optimize their data centers using KVM and remote technology to set new standards of excellence in reclaiming precious rack space.

Abstract: For data center administrators responsible for monitoring the screens of hundreds—and potentially thousands—of servers and PCs, video resolution is paramount for efficiency. A keyboard/video/mouse (KVM) switch can help by enabling IT staff to manage servers and other network devices, within the data center or remotely. Get a technical glimpse into the “whys” behind the “V” in KVM and the importance of video resolution.

Abstract: Remote control software allows you to work on a remote computer—located across the hall or around the world—in real time, as if you were using its own keyboard and mouse. And remote solutions can dramatically reduce your cost of supporting client desktops. But before implementing remote software in your company, learn about the various remote capabilities and features you need to consider, including automated scripting.

Abstract: Along with positive technological changes inevitably come the negative (spam 2.0, anyone?). Today's e-mail spam is increasingly image-based and harder to detect. Fingerprinting and optical character recognition (OCR) help identify some spam, but are less and less effective. Find out how a solution that creates real-time, behavior-based rules for new spam campaigns can put spam in its proper place—outside your system.

Abstract: Soudronic AG’s incoming order confirmations were getting out of hand and finding misfiled critical documents was increasingly laborious. Before implementing OCR for AnyDoc, documents were printed and filed in binders, together with supporting documentation. With AnyDoc’s optical character recognition solution, Soudronic can retrieve its documents more quickly, and its labor and storage costs have been reduced.

Abstract: PSCU Financial Services mediates disputes between its customers and their credit card companies. Many of these disputes require multiple pages of documentation as evidence—which need to be scanned. Its scanning process was draining its resources and PSCU knew it was time to get automated. Since deploying OCR for AnyDoc (an optical character recognition solution), PSCU has realized an annual savings of $125,000 (USD).

Abstract: Sykes-Health Plan Service Bureau (SHPS) was growing and needed a solution that could boost its productivity and deliver results to its clients. Processing thousands of health- and benefit-related forms was a major component of its business, and as such, employees faced ever-increasing workloads. To ease the load, SHPS implemented AnyDoc’s optical character recognition (OCR) solution and drastically reduced labor costs.

Abstract: What do you do with a growing number of customers and not enough office space for workers? Health eConnex, a health care claims-processing service, found the solution in optical character recognition (OCR) for AnyDoc Software’s remote verification feature. Now employees telework, processing 75,000 claims a day with 99.5 percent accuracy. Learn how the solution helped make manual data entry a thing of the past.

Abstract: Bluecross Blueshield of South Carolina (BCBSSC) had been using optical character recognition (OCR) technology for many years, but wanted to improve productivity by automating its claims processing system from document and data capture to document storage. By integrating AnyDocCLAIM into its existing automated system, BCBSSC has increased its processing speed and averages more than 400 claims per hour.

Abstract: Tellabs is a $1.3 billion (US) corporation that designs, manufactures, markets, and services optical networking, broadband access and voice quality enhancement. Tellabs was faced with a high volume and high cost product returns process. Improper documentation, lengthy processing times, and insufficient returns documentation was affecting customer service and limiting profitability. It worked with Click Commerce to implement their product returns application. The solution provides an efficient and transparent process, which allowed the business to be realigned for significant savings and improved customer satisfaction. The savings include reducing in-transit inventory by $1.76 million (USD) per month and reducing spare parts stocking levels from $7.5million to $1.9 million (USD).

Abstract: The Internet access you have provided in the office costs money. You wish to see it used as a productive tool and increase business. It also provides the best way to appear busy. Employees can open multiple pages, a few of them related to legitimate work, while the others cater to their 'personal' interests. It takes a single mouse click or Alt+Tab to navigate between pages, when a supervisor appears. This white paper provides details of how Internet access can be abused and how organisation can keep a tab on its employees.

Abstract: With over 150 people in its product development teams working to deliver a number of highly customized product lines, crystal and optical component manufacturer Crystal Technology Inc. needed to revisit its product development processes, and find ways to improve efficiency. Learn how a new product lifecycle management (PLM) system helped the company reduce engineering change cycles by 16 percent and save $250,000.