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Voice Self-Service Leverages the Knowledge Base to Improve Customer Interactions
Deploying voice self-service (VSS) is undeniably attractive to enterprises because it improves the speed, consistency, and convenience of information sent to

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Software Test Tools
Tools exist to support software testing at all stages of a project. Some vendors offer an integrated suite that will support testing and development throughout a project's life, from gatheri...
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Documents related to » knowledge mgmt software


Front-to-back-office Integration: Improving Your Customer Life Cycle Management
Research shows that back-office connectivity is not addressed by many customer relationship management (CRM) solutions@meaning, customer data cannot be shared

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10 Ways to Start a SharePoint Project the Right Way
Until now, SharePoint has been implemented as simply a platform for front-end-heavy intranets, or as a system for limited document sharing and forms automation

knowledge mgmt software  better collaboration, content management, knowledge discovery, and business processes across your organization while being secure, cost-effective, and manageable for your IT department. To satisfy this broad set of goals, it is important to identify key stakeholders across all relevant disciplines and include them in your planning team. They include: Managers and other organizational leaders who understand the requirements of the business processes that Office SharePoint Server will be used to implement. Read More...
7 Things Every Executive Should Know About Telecom Expenses
Most enterprises waste millions of dollars annually by not managing their telecom spend in a standardized, centralized, more accurate way. Having ballooned up

knowledge mgmt software  to understand. It's common knowledge that fixed telecom costs have been consistently decreasing for the last decade or so. So how will you respond when someone ask: why are our telecom costs continuing to rise? Action is required. And as CIO, the ball is in your court. Telecom and related network services account for almost 4% of company revenue. This is too big a number and too important a service for you to manage manually or worse, not manage at all. Telecom is complicated, increasingly expensive, and Read More...
New Product Development and Introduction (NPDI)
New product development and introduction (NPDI) is probably the most important process for many companies, but also one of the least understood. While NPDI is

knowledge mgmt software  ◄ WebSphere Bus. Intelligence Knowledge Mgmt   Master Data Management   Information Integration   Integration Broker Business Process Mgmt.   Application Platform   J2EE ABAP   DB and OS Abstraction ◄... All solutions are built on the SAP Web Application Server (SAP Web AS) component and common development, administration, and security environments are used across all components. Although SAP NetWeaver's Web Dynpro environment is used to develop and run the user interface for applications Read More...
GFI Software
GFI is a leading software developer that provides a single source for network administrators to address their network security, content security and messaging

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Software Solutions
Trigent helps clients in industries such as commercial software, manufacturing, marketing and media. Its solution frameworks and development automation tools

knowledge mgmt software  Its software support includes knowledge support systems, parts management systems, and product configuration. Trigent has created and maintained applications for clients such as International Truck and Engine Corp. (Navistar), Classified Ventures, Information Resources, Inc. (IRI), and McCabe and Associates. Read More...
Quest Software
Quest Software, the leader in application management, gives you confidence in your critical application infrastructures. This confidence is delivered in the

knowledge mgmt software  and embedded with the knowledge of our world-renowned technical experts to automate daily tasks and simplify complex ones. As a result, your IT organization will be able to proactively prevent performance problems and downtime, as well as react quickly to the unforeseen - making them more productive, capable and confident.The bottom line is a lower total cost of ownership for your application infrastructure. Quest Software will help you reduce costly planned and unplanned downtime, get better performance Read More...
Down To Earth Business Software
Down To Earth Business Software is a comprehensive suite of integrated business applications designed to address the requirements of the general accounting

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iScala ERP Software
Epicor@s iScala enterprise resource planning (ERP) software enables businesses to automate and manage their standard business processes, and includes an e

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Smart Software
Founded in 1984, Smart Software is a provider of enterprise-wide demand forecasting, planning, and inventory optimization solutions. Smart Software@s flagship

knowledge mgmt software   Read More...
WorkForce Software, Inc.
Located in Livonia, Michigan (US), WorkForce provides enterprise class, web-based time and attendance, and labor management software for large employers. It is

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A Portrait of the Indian Enterprise Software User
Like many markets recovering from global economic turmoil, the enterprise software market has experienced a slew of company expansion and consolidation ventures

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Software Link
Enterprise Solutions and ServicesUnequaled ServicesWhen you hire Software Link as an application solutions provider, you expect significant results. Software

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Computer, IT, and Software
The computer, IT, and software industry represents permanent innovation and change: new technologies, new business models, and the constant search for best

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