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Abstract:
Businesses today need to demonstrate their value to customers by making information that is relevant to them accessible.
Hence the need for knowledge management software, which helps companies segment and then distribute the information their
customers want to know. (...)
Excerpt related to
knowledge management information system:
Businesses today need to demonstrate their value to customers by making information that is relevant to them accessible. Hence
the need for knowle...
Published:
2007-12-12
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Abstract:
Integrated customer relationship management and call center solutions (sometimes referred to as service resolution management)
have, despite initial glitches, reportedly helped some service companies realize remarkable returns on investment in addition
to improved customer satisfaction rates. (...)
Excerpt related to
knowledge management information system:
Integrated customer relationship management and call center solutions (sometimes referred to as service resolution management)
have, despite initi...
Published:
2009-09-04
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Abstract:
Enterprises are becoming painfully aware of the need to clean up their structured data and unstructured content acts to capitalize
on more important efforts like regulatory compliance, globalization, demand aggregation, and supply chain streamlining. (...)
Excerpt related to
knowledge management information system:
Enterprises are becoming painfully aware of the need to clean up their structured data and unstructured content acts to capitalize
on more importa...
Published:
2004-11-11
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Abstract:
3 Key Success Strategies for Insurance, Banks, and Financial Services. Download Free IT Guide on Strategies for Insurance,
Banks, and Financial Services. Financial services organizations are always looking for ways to improve business processes
to implement tighter control—and improve the bottom lin (...)
Excerpt related to
knowledge management information system:
3 Key Success Strategies for Insurance, Banks, and Financial Services. Download Free IT Guide on Strategies for Insurance,
Banks, and Financial Ser...
Published:
2010-03-11
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Abstract:
To conduct collaborative processes, businesses need embedded intelligence, and business intelligence (BI) or analytics applications
focused on structured data offer only a part of the total solution. In other words, businesses also need content management
for the unstructured data and content, which can (...)
Excerpt related to
knowledge management information system:
To conduct collaborative processes, businesses need embedded intelligence, and business intelligence (BI) or analytics applications
focused on str...
Published:
2004-11-13
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Abstract:
The business case for integrating call center service resolution management into customer relationship management is becoming
increasingly obvious, as companies need to rely more on inbound (customer-generated) calls than on outbound telemarketing
efforts. (...)
Excerpt related to
knowledge management information system:
The business case for integrating call center service resolution management into customer relationship management is becoming
increasingly obvious...
Published:
2007-12-07
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Abstract:
A Process PLM system must accommodate rapid, global deployment of the system. This need drives specific requirements to
minimize both the start-up and the long-term cost of ownership of the system. This article, third in a series details those
requirements. (...)
Excerpt related to
knowledge management information system:
... Common data includes project information such as workflow, basic project management
information, approval information, and high-level product concepts. ...
Published:
2002-12-22
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Abstract:
Exact has established a global infrastructure and a network of offices offering direct support, sales, and services with
the aim of providing customers a consistent level of service. It is also working toward the emergence of a new category of
software that tackles enterprise relationship management, gr (...)
Excerpt related to
knowledge management information system:
... 11 offices, and over 130 channel partners.(For information on the ...
functionality, it borders on the capabilities of still evolving knowledge management (KM)
and ...
Published:
2004-03-01
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Abstract:
Trend Virus Control System (TVCS) utilizes a web based management console, which allows for administration, configuration
and policy enforcement from a central location. (...)
Excerpt related to
knowledge management information system:
... without centralized virus protection management, your network ... The
system requirements for the product may ... utilizing Microsoft's Internet Information
Server (IIS ...
Published:
1999-12-01
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Abstract:
Product, project, process, and people represent the four areas of PLM analytics that may help PLM user organizations develop
better products, improve the product development process, increase operational efficiency, and better measure employee performance,
respectively. (...)
Excerpt related to
knowledge management information system:
Product, project, process, and people represent the four areas of PLM analytics that may help PLM user organizations develop
better products, impr...
Published:
2009-11-27
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Abstract:
Taking Measures for True Success: How to Choose Software That Meets Your Needs. Download Whitepaper on Software That Meets
Your Needs. A failed software implementation can cost companies millions in wasted time and money. To ensure your software
selection project isn’t a sorry statistic, use the right m (...)
Excerpt related to
knowledge management information system:
Taking Measures for True Success: How to Choose Software That Meets Your Needs. Download Whitepaper on Software That Meets
Your Needs. A failed sof...
Published:
2010-03-11
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Abstract:
IT initiatives driven within silos, where each department maintain its own project management office, inhibits the overall
cohesiveness and effectiveness of corporate strategy. This document outlines best practices to centralize and deliver a scalable
and robust project management framework strategy. (...)
Excerpt related to
knowledge management information system:
... for standards and guidelines, terminology, industry best practices, and knowledge of
proven project management principles. The information provided in the ...
Published:
2005-09-21
-
Abstract:
Exact has established a global infrastructure and a network of offices offering direct support, sales, and services with
the aim of providing customers a consistent level of service. It is also working toward the emergence of a new category of
software that tackles enterprise relationship management, gr (...)
Excerpt related to
knowledge management information system:
... of still evolving knowledge management (KM) and ...
and catering for better management of customer ... as an internal automation and information
system for monitoring ...
Published:
2004-03-01
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Abstract:
Business process management (BPM), having evolved over the past fifteen years, has finally reached a level of maturity where
vendors are now abolishing functional silos to allow the enterprise-wide flow of business processes. It replaces the old,
manual system of coordinating activities in a company and (...)
Excerpt related to
knowledge management information system:
Business process management (BPM), having evolved over the past fifteen years, has finally reached a level of maturity where
vendors are now aboli...
Published:
2005-07-09
-
Abstract:
Taking Measures for True Success: How to Choose Software That Meets Your Needs. Download Whitepaper on Software That Meets
Your Needs. A failed software implementation can cost companies millions in wasted time and money. To ensure your software
selection project isn’t a sorry statistic, use the right m (...)
Excerpt related to
knowledge management information system:
Taking Measures for True Success: How to Choose Software That Meets Your Needs. Download Whitepaper on Software That Meets
Your Needs. A failed sof...
Published:
2010-03-11
-
Abstract:
By focusing on improving and optimizing the processes instead of only the departments, any user company should be better
aligned and prepared to take on the challenges ahead. (...)
Excerpt related to
knowledge management information system:
By focusing on improving and optimizing the processes instead of only the departments, any user company should be better aligned
and prepared to t...
Published:
2006-01-11
-
Abstract:
Prio! SecureSync combines the proven technologies of Fischer Systems and Siemens, providing over 18 years of combined directory
synchronization and management experience. The flexibility and interoperability of the product have certainly captured the
industries attention in bringing order to ‘directory (...)
Excerpt related to
knowledge management information system:
Prio! SecureSync combines the proven technologies of Fischer Systems and Siemens, providing over 18 years of combined directory
synchronization an...
Published:
2000-06-05
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Abstract:
BoldFish will deliver the message faster and more reliably than any other opt-in mail delivery system on the market today. (...)
Excerpt related to
knowledge management information system:
BoldFish will deliver the message faster and more reliably than any other opt-in mail delivery system on the market today.
Published:
2000-09-22
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Abstract:
There are many CMMS and MRO systems in the market, each one with specific features that can bring benefits to airlines or
repair shops. An airline's needs must be defined by the process, which help establish an objective that will ultimately select
the best system. (...)
Excerpt related to
knowledge management information system:
There are many CMMS and MRO systems in the market, each one with specific features that can bring benefits to airlines or
repair shops. An airline...
Published:
2005-06-10
-
Abstract:
Information technology organizations are faced with the challenge of managing a host of diverse enterprise applications,
and the need to evaluate application metrics and performance. To address this challenge, it is worth considering application
portfolio management solutions. (...)
Excerpt related to
knowledge management information system:
Information technology organizations are faced with the challenge of managing a host of diverse enterprise applications, and
the need to evaluate ...
Published:
2006-05-15