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Vulnerability Management Buyer’s Checklist
Choosing a solution for vulnerability management (VM) is a critical step toward protecting your organization’s network and data. Without proven, automated

itil cert  as COBIT, ISO and ITIL. Controls are the building blocks for compliance policies, which are collections of controls pertaining to one or more technologies in your environment. Each control in the policy includes a statement of how the technology- specific item should be implemented, and one or more checks performed by the solution to validate the control. Look to select a solution that supports all these factors. Can the solution support existing policies? Verify that the VM solution you select includes Read More

Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » itil cert


Identify and Leverage Your Existing Service Life Cycles
Service management has become critical for today’s organizations. To remain competitive, businesses need more appropriate services to support their customers

itil cert  Service Delivery Interface , ITIL Service Management , New Process Management , Business Service Management Software . Contents   Executive overview Traditional understandings: from mechanics to airlines Understand service life cycles, lifelines and the forward spiral Discover existing service life cycles Improve service management through a comprehensive approach Conclusion About IBM Service Management   Executive overview Service management has become a critical — and rapidly moving — target for Read More
6 IT Resolutions You Can’t Afford NOT to Make for 2009
Yes, we know everyone had a great New Years party. We saw the ball drop from Big Apple, watched celebrations all over the globe, and optimistically made the

itil cert  methodology ( Agile , ITIL ), automate testing ( Business Technology Optimization ), or acquire CMMI or ISO certification; well, this could be the best time to bring those ideas to reality. In order to make those ideas reality, companies do not require huge financial investment. As customer demand for new development is decreasing, organizations just need to properly allocate time and resources, which should be readily available internally. Improving the quality of existing software and IT services can Read More
CyberPeepers from Korean Sites Peek at U.S. Networks
Numerous United States Internet sites are being bombarded by cyberpeepers from Korea. Whether or not these network scans constitute an attack depends upon whom

itil cert  from Korean Sites Peek at U.S. Networks Event Summary In the past two weeks, a large number of United States Internet sites have reported an on-slaught of network probes or scans from the Republic of Korea. Security engineers and systems administrators have been spending a lot of time in the last few weeks asking each other, Why are we seeing so many scans from Korea. and, Who is scanning for what? There have been numerous speculations made about all the ubiquitous Korean network probes. Read More
How to Maximize Your IT Services with Lifecycle Management
As businesses become increasingly dependent on technology, service quality becomes more important. With so much riding on IT’s performance, a new service

itil cert  SLcM is based on ITIL v3 best practices ITIL's five service lifecycle stages HP is an ITIL leader How service lifecycle management works Taking SLcM from theory to practice HP Service Manager software increases the value of Service Lifecycle Management Revisiting the previous example using Service Manager Summary Resources Introduction Services are the new currency of the IT organization- the irreducible element that allows IT to structure and streamline its operations, transact business with its Read More
Segregation of Duties and Its Role in Sarbanes-Oxley Compliance Issues
The Sarbanes-Oxley Act (SOX) requires publicly traded firms to demonstrate that their accounting and reporting practices are in compliance with regulatory

itil cert  Information Technology Infrastructure Library (ITIL) guidelines. Corrective action to be taken must be documented so that it can be retrieved, and the work performed by another person. SOD Checklist If your organization is planning to review its SOX- and SOD-readiness, then a good starting point is to obtain a copy of the ISACA's segregation of duties control matrix to use as a general guideline. If after reviewing the matrix you conclude that your company performs certain tasks that cannot be segregated, Read More
ITIL Service Support Processes in Record Time
To establish optimal service and support conditions, the case company, Naviair, chose to adapt and implement information technology infrastructure library (ITIL

itil cert  Group assisted with facilitation, ITIL input, and lean competences and tools. The existing procedures and instructions were combined with ITIL’s different service support areas. Read More
The ITIL Version 3 Prescription for Transitioning Services
IT service transition is difficult to manage. But with the updated guidance found in ITIL Version 3, IT organizations can plan for a more successful transition,

itil cert  ITIL Version 3 Prescription for Transitioning Services No matter the size of the organization, the industry, or the market sector, and no matter how long it has been in existence or how dependent it may or may not be on technology, every organization struggles with change. Projects run over time and over budget. New elements seem to break what was working before. Rollouts fail part way through, with no clear way to get back to the starting point. And all the while, we are hemorrhaging time and money, Read More
Outsourcing Best Practices-A Primer on Outsourcing Governance
The cardinal sin of outsourcing governance is to focus entirely on the mechanics and the price. If you do that, you’ll squander the true potential of the

itil cert  Pragmatic Outsourcing QOS | ITIL Outsourcing | ITIL Outsourcing Best Practices | ITIL Easy Outsourcing | ITIL Help Desk Outsourcing | ITIL Outsourcing Information | ITIL Outsourcing Management | ITIL Strategic Outsourcing | ITIL Outsourcing Solutions | ITIL Outsourcing Articles | ITIL Process Outsourcing | ITIL Outsourcing Meaning | ITIL Outsourcing Definition | ITIL Successful Outsourcing | ITIL Outsourcing Services | ITIL Business Outsourcing | ITIL Outsourcing Company | ITIL Offshore Outsourcing | Read More
Legal Risks of Uncontrolled E-mail and Web Access
E-mail and the Internet are critical resources for most organizations, but the attributes that make them so essential can generate significant legal risks for

itil cert  symantec,proxy,windows server,internet privacy,system management,compliance,malware,health and safety,risk management,itil,anti malware,risk assessment,windows security,network security,virtual server Read More
Study Reveals Top 10 Requirements for Improving Event Resolution in IT
A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe

itil cert  Event Notification MIS | ITIL Event Resolution | ITIL Effective Event Resolution | ITIL Fast Event Resolution | ITIL Improve Event Resolution | ITIL Event Resolution Process | ITIL Probabilistic Event Resolution | ITIL Improving Event Resolution | ITIL Automating Event Resolution | ITIL Event Resolution Invention | ITIL Optimization of Event Resolution | ITIL System Supported Optimization | ITIL Event Processing | ITIL Corresponding Resolution Event | ITIL Tactical Event Resolution | ITIL Event Read More
Strategic Considerations for Evaluating Enterprise Performance Management Solutions
Consolidation in the enterprise performance management (EPM) market has led to a glut of misleading, and sometimes overstated, vendor claims. This has served to

itil cert  Information Technology Management | ITIL Financial Management | Epm Environment | BPM Software Selection | Key Performance Indicators | KPI | Long Term Epm Strategy | Considerations for Evaluating Enterprise Performance Management | Area of Epm | Business Reporting Software | Epm White Papers | Enterprise Performance Management White Paper | Business Intelligence White Papers | Epm Software Selection | Enterprise Performance Management Software Selection | Performance Management Resources | What is Epm | Read More
Creating a Winning Data Transmission Service
Today’s data transmission departments are battling for budget and relevance. Moving files and ensuring delivery is getting tougher every day. To successfully

itil cert  about previously Look to ITIL (IT Infrastructure Library) This proven model is the place to start. ITIL can support you with solid information on how to define and organize data transmission technology as a service. For more information about ITIL, check out http://www.itlibrary.org Define the scope of the service, mission statement and vision Show your organization that a Data Transmission Service delivers value that can be measured. Take these steps Define, track, and publish your key metrics. (Like per Read More
The Sum of All Malware Fears: Siemens on Stuxnet
When Stuxnet malware hit the mainstream media in September 2010, it all sounded like a plotline straight from a Tom Clancy thriller. After all, Stuxnet targeted

itil cert  Sum of All Malware Fears: Siemens on Stuxnet   When Stuxnet malware hit the mainstream media in September 2010, it all sounded like a plotline straight from a Tom Clancy thriller. After all, Stuxnet—the first worm ever developed to reprogram industrial systems —was reportedly designed to take aim at Iranian nuclear power stations. More specifically, Stuxnet targeted the Siemens industrial control systems implemented at so-called “high-value infrastructure” installations in Iran. The media Read More
10 Steps to Continuous Compliance: Putting in Place an Enterprise-wide Compliance Strategy
Understanding the full scope of risk in today’s complex business environment is a must for achieving compliance with governmental mandates and industry

itil cert  practices like COBIT or ITIL, 46% of companies responding to a recent Forrester Research survey still use homegrown processes and applications to manage compliance activities. And most lack a primary, over arching approach for handling compliance. A better approach is to unify security and risk management with a single, intelligent solution that addresses all four key areas of compliance: Protection for corporate policies and intellectual property Meeting legal mandates and governmental regulations Meetin Read More

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