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Documents related to » itil cert


ITIL Foundation Fasttrack—The Way You Want It!
The case company is rolling out new professional service concepts, addressing the customer need for services fitting the information technology infrastructure library (ITIL) framework. A centrally located team needed ITIL service knowledge and certification before training service development, consulting, and sales. Implement applied the Foundation Fasttrack concept—fast-paced, flexible learning in a familiar environment.

ITIL CERT: ITIL Foundation Fasttrack—The Way You Want It! ITIL Foundation Fasttrack—The Way You Want It! Source: Implement Consulting Group Document Type: Case Study Description: The case company is rolling out new professional service concepts, addressing the customer need for services fitting the information technology infrastructure library (ITIL) framework. A centrally located team needed ITIL service knowledge and certification before training service development, consulting, and sales. Implement applied
1/28/2011 4:01:00 PM

Getting ITIL Done with IT Process Automation
Information Technology Infrastructure Library (ITIL) processes often span multiple systems. However, many organizations operate in department and application silos, with a lack of silo integration inhibiting a process approach. This leaves a significant amount of manual work, resulting in a risk of error, latency, and lack of visibility and reporting. So how can you automate these processes and drive real value?

ITIL CERT: Getting ITIL Done with IT Process Automation Getting ITIL Done with IT Process Automation Source: Opalis Software, Inc. Document Type: White Paper Description: Information Technology Infrastructure Library (ITIL) processes often span multiple systems. However, many organizations operate in department and application silos, with a lack of silo integration inhibiting a process approach. This leaves a significant amount of manual work, resulting in a risk of error, latency, and lack of visibility and
8/28/2007 3:41:00 PM

The Miracle in Detroit: Putting the ROI into ITIL
IT managers understand the difficulty of demonstrating returns on investment for technology projects. The issue is particularly acute for large multiphase deployments, such as IT infrastructure library (ITIL) implementations: massive projects which are hard to sell to management, and which promise returns many years in the future—after significant investment. So how do you get management to buy into your vision?

ITIL CERT: Putting the ROI into ITIL The Miracle in Detroit: Putting the ROI into ITIL Source: Solidcore Systems, Inc. Document Type: White Paper Description: IT managers understand the difficulty of demonstrating returns on investment for technology projects. The issue is particularly acute for large multiphase deployments, such as IT infrastructure library (ITIL) implementations: massive projects which are hard to sell to management, and which promise returns many years in the future—after significant
12/19/2006 9:04:00 AM

Measuring the ROI of Internal ITIL Investments
The Information Technology Infrastructure Library (ITIL) provides a common process framework for driving service quality improvements and cost reductions. That’s why organizations must ensure they clearly understand the objectives of their ITIL implementations, while implementing robust governance processes to measure and report progress—or else risk implementations that fail to live up to stakeholder expectations.

ITIL CERT: the ROI of Internal ITIL Investments Measuring the ROI of Internal ITIL Investments Source: EquaTerra Document Type: White Paper Description: The Information Technology Infrastructure Library (ITIL) provides a common process framework for driving service quality improvements and cost reductions. That’s why organizations must ensure they clearly understand the objectives of their ITIL implementations, while implementing robust governance processes to measure and report progress—or else risk
7/27/2007 2:25:00 PM

Internet Trust Marks: Building Confidence and Profit Online
Increase your Web site's potential with a trust mark. Learn how to increase transactions on your site and decrease shopping cart abandonment when you read this white paper. Download this paper and you will learn just how beneficial trust marks are to online businesses.

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10/11/2011 10:29:00 AM

Creating a Winning Data Transmission Service
Creating a Winning Data Transmission Service. Get Advice for Your Evaluation In Relation To Data Transmission Service. Today’s data transmission departments are battling for budget and relevance. Moving files and ensuring delivery is getting tougher every day. To successfully deliver data to an increasing number of target platforms and meet rising customer expectations, leading companies are adopting service-oriented architectures (SOAs) and upgrading their file transfer departments into data transmission services. Find out more.

ITIL CERT: about previously Look to ITIL (IT Infrastructure Library) This proven model is the place to start. ITIL can support you with solid information on how to define and organize data transmission technology as a service. For more information about ITIL, check out http://www.itlibrary.org Define the scope of the service, mission statement and vision Show your organization that a Data Transmission Service delivers value that can be measured. Take these steps Define, track, and publish your key metrics. (Like
11/3/2008 1:06:00 PM

Product Review: GFI s LANguard Network Security Scanner
Performing patch management is one of the most tedious chores that must be completed by network administrators. While there are many patch management tools available, they can be expensive, have sharp learning curves, or are not deployable across all software platforms. One third party solution, however, GFI LANguard Network Security Scanner, version 5, is an affordable option that can scan the network and deploy patches efficiently while looking for other potential security vulnerabilities.

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9/10/2004

Incident Handling and Response Capability: An IT Security SafeguardPart 1: Are You Ready to Support an Incident Response Capability?
The Internet has few boundaries, thus each business is required to build and implement their own safeguards. Unfortunately, most IT department's requests for security technology and training are turned down, UNTIL a system security incident occurs. This could be a costly mistake.

ITIL CERT: Incident Handling and Response Capability: An IT Security Safeguard Part 1: Are You Ready to Support an Incident Response Capability? Incident Handling and Response Capability: An IT Security Safeguard Part 1: Are You Ready to Support an Incident Response Capability? Catherine M. Woodbury and CISSP - May 7, 2002 Read Comments Situation An employee logs in at the beginning of the workday and notices the company website was defaced, who would be notified? Common sense dictates to call the IT department or
5/7/2002

ITIL v3: Supporting the Evolution of IT Effectiveness for Improved IT Operations
ITIL v3: Supporting the Evolution of IT Effectiveness for Improved IT Operations. Get Free Information and Other Solutions Related to IT Effectiveness and IT Operations. IT is often characterized as distinct groups pursuing individual agendas and launching disconnected initiatives to increase operational efficiencies. To overcome this, organizations need a set of capabilities that can help improve coordination between IT and the rest of the business while facilitating effective service management. Adopting foundational technologies and a best-practice benchmark is a good place to start.

ITIL CERT: ITIL v3: Supporting the Evolution of IT Effectiveness for Improved IT Operations ITIL v3: Supporting the Evolution of IT Effectiveness for Improved IT Operations Source: Hewlett-Packard Document Type: White Paper Description: IT is often characterized as distinct groups pursuing individual agendas and launching disconnected initiatives to increase operational efficiencies. To overcome this, organizations need a set of capabilities that can help improve coordination between IT and the rest of the business
10/17/2007 10:34:00 AM

Learning Management Systems (LMS) Showdown: Saba vs. Sumtotal
I’m Larry Blitz, editor of TEC’s Vendor Showdown series. Today’s Showdown pits two major learning management system vendors against each other, head-to-head: Saba Software and SumTotal Systems. I hope you find this LMS Showdown helpful and informative. I welcome all your comments and questions at showdown@technologyevaluation.com.

ITIL CERT: best elearning software, best lms, blackboard software, elearning software free, employee appraisal software, employee online training, employee performance appraisal software, employee performance management, employee performance management system, employee review software, employee training software, employee training tracking software, flash lms, free hr software, free lms, free lms software, hcm software, hosted learning management system, hosted learning management systems, hosted lms, hosted training, hr database software, hr management systems, hr software package, hr software .
1/12/2009

Are “Best Practices” Dragging Your Organization Down? » The TEC Blog
Practice is Bad Practice. ITIL philosophy makes sense: Study the total framework, apply what is relevant and achievable. Don’t attempt “Big Bang” all-at-once adoption. Follow the slogan: “THINK GLOBALLY, ACT LOCALLY!” Isn’t “good practice” the new flavour that is preferred over “best practice”? albert on 30 August, 2010 at 3:37 am # interesting RAFAEL on 30 August, 2010 at 9:11 am # I like to read from time to time a piece I can not agree with, and this one I have to say is one of

ITIL CERT: apics, best practices, Operations Management Body of Knowledge (OMBOK), Rogers Adoption Curve, standard practices, Wayne Gretzky, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
27-08-2010


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