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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 help desk system com


How to Select an ERP System When You’re Dead
When Nietzsche declared in 1882 that “God is dead,” I’ll bet he had no idea that ERP system vendors were already queuing up to fill the gap.He just wasn’t

help desk system com  a strong CRM component—those help desk requests are really starting to clog up the system… and to be honest, our field reps could use some tighter linkage with head office, know what I’m sayin’? “And as for accounting functionality, OK, now here’s the thing. Forecasting numbers are a little unreliable since the Big Unplug… plus, you should see some of the inventory management headaches we’re getting into—transubstantiation, schmansubstantiation, you ever try reconciling a holy trinity

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Help Desk for the Health Care Industry

Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bases.  

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Documents related to » help desk system com

Maintenance Software--Plan Ahead to Maximize CMMS Vendor Web Site Visits


For those looking for a computer maintenance management system (CMMS) vendor, the Web is often the first place to start. There are a number of web site features one should examine in order to maximize web site visits. Reprinted with permission from Plant Engineering and Maintenance magazine.

help desk system com  and gas or mining. Help desk The electronic help desk gives users the ability to inquire about specific problems, without queuing on the telephone. Usually a response is received within twenty-four hours. Software updates Every software company should provide information about known bugs in each version of its software. Some CMMS vendors reduce their distribution costs by encouraging users to download developed fixes, while others prefer handling the process themselves. Discussion database Discussion Read More

11 Criteria for Selecting the Best ERP System Replacement


An enterprise resource planning (ERP) system is your information backbone, reaching into all areas of your business and value chain. That’s why replacing it can open unlimited business opportunities. The cornerstone of this effort is finding the right partner. And since your long-term business strategy will shape your selection, it’s critical that your ERP provider be part of your vision.

help desk system com  they need, they cannot help but take responsibility. Central to any vendor's mission is the commitment to your long-term success. This commitment is the motivation for the quality technical support services offered to clients. To address a wide range of technical support needs and system skill levels, look for a comprehensive support program. This total support package is designed to provide you with the in-depth product knowledge and skills you need to learn how to use the system most effectively in Read More

Hacking Your PBX: 15 Ways to Make the Most of a Modern Phone System


The days of telephone switchboard operators are long gone. In today's electronic age, through private branch exchange (PBX) technology, operators have been replaced with Internet protocols that automate the switchboard process. But how can you make the most of your modern phone system when you're not really sure how it works? Discover some tips and tricks that can help you understand—and optimize—your business phone setup.

help desk system com  that's most likely to help them resolve their issue, even if that issue is just that they don't know what to do next. Call Forwarding Every e ff icient PBX system MUST be able to automatically forward calls to various destinations within the PBX network. If a user can't get to his or her phone, the system can and should forward calls to whichever destination makes the most sense: their mobile phone number, their co-worker, their supervisor, their voice mailbox or any other destination based upon company Read More

Standardizing on One ERP System in a Multi-division Enterprise


In an enterprise with multiple operating divisions, should the enterprise standardize on a single set of software? Recent broadening of major ERP products’ scope and the advent of Web-based product architecture may tempt corporations to consider deploying this concept. Although the enterprise can generate many benefits from standardization, they may also create other issues that often result in disruptions.

help desk system com  investments in services like help desk, upgrades, etc. can be leveraged across the operating units resulting in lower cost and, in most cases, a higher level of service. However, significant IT cost benefits will not be achieved if the above operational benefits are not addressed and achieved. Impact of M&A, the corporate culture and infrastructure    Mergers and acquisitions raise an even more difficult set of standardization questions. When a new unit is acquired, should the existing systems be Read More

Microsoft Axapta: Design Factors Shape System Usage Part Three: Manufacturing Environments


If you are implementing or considering Microsoft Axapta as your ERP system, or providing Axapta-related services, this note provides an overall understanding of how the system fits together to run a business. This section reviews the major design factors affecting system usage in a manufacturing environment.

help desk system com  hundred executive seminars, and helped design several influential ERP packages. He previously co-authored the APICS CIRM textbook on How Information Systems Impact Organizational Strategy and recently authored Maximizing Your ERP System and Managing Your Supply Chain Using Microsoft Navision . Scott can be reached at ScottHamiltonPhD@aol.com or 612-963-1163. Read More

Be to Be FreeB(i)e


Be Inc. will offer the newest version of its operating system for free later this quarter. Version 5 for the desktop will be available for download to pre-registered individuals.

help desk system com  to non-commercial users will help BeOS reach critical mass , i.e. market size sufficient to draw developers without offering other incentives. Be Inc. should consider giving away trial versions of key applications (such as a productivity suite) to help increase desktop market share. In addition, Be should continue its aggressive pursuit of marketing deals with the large hardware vendors, similar to its current deal with Compaq, Sun, and National Semiconductor. User Recommendations Users need not rush Read More

8 Questions to Ask to Successfully Negotiate a Phone System Deal


Learn how to get the right phone system for your company's requirements in 8 Questions to Ask to Successfully Negotiate a Phone System Deal.

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Five Tips for Saving Money on Your Business Phone System


With recession looming and profit margins under siege, the last thing any company needs is a capital-draining business phone system. Fortunately, today’s voice over Internet protocol (VoIP) providers offer plenty of cost-trimming features to keep business phone costs in check or dramatically lower communications overhead. Read here to know the five ways businesses are taking advantage of new VoIP technology to save money.

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Business Phone Systems Buyer’s Guide


If you need a new phone system, this buyer’s guide will bring you closer to taking the first steps of testing a system and making the move. Go for it. All you have to lose is lousy call quality and expensive maintenance payments for your wheezing old phone system. All you have to gain is higher quality, lower prices, more features, easier growth options, better system management, and improved customer service.

help desk system com  business phone system, phone system vendors, VoIP system features Read More

Selecting an HRIS: Finding the Right HR System for Your Organization


Top organizations are turning to human resource information systems (HRIS) for all of their human resources (HR) needs. With an HRIS, companies can align HR strategy with business objectives to get the most out of their workforces and adapt quickly to market changes. Today’s best-in-class HRIS automate everything related to HR in a single Web-based software system This white paper was developed to help you select an HRIS.

help desk system com  paper was developed to help you select an HRIS. Read More

How Much Should You Pay for Your Business Phone System


You'll get all this and more in How Much Should You Pay for Your Business Phone System?

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How to Sell Management on a New ERP System


How to Sell Management on a New ERP System lists the top 6 advantages of a new ERP system.

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CSB-System


CSB-System provides industry-specific ERP systems. CSB-System specializes in IT solutions for corporate management in the batch and process-oriented industries and the retail and logistics sector. The company also offers special hardware components as well as professional consulting. CSB-System is headquartered in Germany.

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