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Abstract:
A software migration can cause pain over many months in at least three crucial areas, though it will provide long-term benefit.
But with a migration assurance program, you can completely avoid major pain. Find out how a rollover to Office 2007 and Vista
can impact the productivity of your users, your IT (...)
Excerpt related to
desk help magic software:
... Source: PC Helps Support. Document Type: White Paper Description: A software migration
can cause pain over many months in at least three crucial areas, though ...
Published:
2010-03-11
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Abstract:
At Remedy there is a 5 working day service level agreement for getting new employees up and running. If an employee accepts
a job at least five days before the start date, the new office will be all ready with a computer, network access, passwords,
orientation appointments and a map of the best route to (...)
Excerpt related to
desk help magic software:
At Remedy there is a 5 working day service level agreement for getting new employees up and running. If an employee accepts
a job at least five d...
Published:
2000-08-30
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Excerpt related to
desk help magic software:
... ensure that they receive feedback on business performance to help refine future ...
certainly be interested in your experiences with this software category (if you ...
Published:
2010-05-06
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Abstract:
If you're researching a software selection project, you need to take full advantage of the white papers available to you.
Find out about the top 10 white paper buzzwords used today—and learn how to make solid sense of them. (...)
Excerpt related to
desk help magic software:
If you're researching a software selection project, you need to take full advantage of the white papers available to you.
Find out about the top 1...
Published:
2007-08-24
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Abstract:
Breaking into E-commerce can have you going in circles. This document provides an E-Commerce Roadmap to both prepare you
for your trip and keep you from bumping into the bigger obstacles. (...)
Excerpt related to
desk help magic software:
Breaking into E-commerce can have you going in circles. This document provides an E-Commerce Roadmap to both prepare you for
your trip and keep yo...
Published:
2000-08-04
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Excerpt related to
desk help magic software:
... is acquiring AMR, we cannot help but wonder what ... Incorporated,
forrester, gartner, ITI, ITTI, Magic Quadrant, Maverick ... 18); From the Project Manager's
Desk (28); ...
Published:
2009-12-03
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Abstract:
Once the toast of Wall Street, Remedy has redefined its business. With products in CRM, service management and e-procurement
(and others), and propelled by something unusual – profits – the company is hoping to regain its former luster. (...)
Excerpt related to
desk help magic software:
Once the toast of Wall Street, Remedy has redefined its business. With products in CRM, service management and e-procurement
(and others), and pro...
Published:
2000-05-17
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Excerpt related to
desk help magic software:
... system can help, great. But there’s no such thing as a magic bullet.
ERP Buzzword #9: full-featured. How vendors use it. A full-featured software application is ...
Published:
2009-10-30
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Excerpt related to
desk help magic software:
... CRM software is not a magic bullet for fixing these issues, but they
can certainly help. CRM vendors have started offering functionality ...
Published:
2012-01-19
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Abstract:
Two recent moves by Lawson Software have stunned the market: 1) it discontinued its in-house CRM development in favor for
partnering with Siebel Systems, and 2) it announced the intention to deliver its product also via 3rd-party Application Service
Providers (ASPs). We express our views in this regard. (...)
Excerpt related to
desk help magic software:
Two recent moves by Lawson Software have stunned the market: 1) it discontinued its in-house CRM development in favor for
partnering with Siebel S...
Published:
2000-05-18
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Excerpt related to
desk help magic software:
... doing it this way for ages…” attitude) inside optimization software is risky ...
In fact, companies should solicit help from their dispatch team in defining ...
Published:
2010-04-21
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Abstract:
Many consultants, vendors, and analysts today define CRM in terms of being a customer-centric business strategy that is enabled
by a set of applications that support customer-facing functions and management decision making. That may capture the essence
of what CRM is, but it does not begin to capture why (...)
Excerpt related to
desk help magic software:
Many consultants, vendors, and analysts today define CRM in terms of being a customer-centric business strategy that is enabled
by a set of applic...
Published:
2004-11-08
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Abstract:
Product Lifecycle Management (PLM) addresses the full lifecycle of a product. The focus of most of the current PLM solutions,
however, does not make the most of the value available from servicing products after they have been sold. Service Lifecycle
Management (SLM) promises valuable business benefits (...)
Excerpt related to
desk help magic software:
... service costs in the field, SLM can also impact the help desk processes
in ... There are many software vendors that offer products that support SLM, or Service
...
Published:
2003-06-11
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Abstract:
Peregrine entered into partnerships that improve its solutions for customers buying new goodies or disposing of old ones.
In addition, the company will develop packaged integration solutions between its own products and market leading ERP and CRM
solutions. (...)
Excerpt related to
desk help magic software:
Peregrine entered into partnerships that improve its solutions for customers buying new goodies or disposing of old ones.
In addition, the compan...
Published:
2000-08-24
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Abstract:
PeopleSoft is seeking to make bigger strides in the CRM, SCM and B2B software markets with its recent spate of product releases.
While Wall Street praises the vendor’s new product initiatives and its strong first quarter results and optimism for the future,
its direct competitors are far from feeling (...)
Excerpt related to
desk help magic software:
PeopleSoft is seeking to make bigger strides in the CRM, SCM and B2B software markets with its recent spate of product releases.
While Wall Stree...
Published:
2001-06-26
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Abstract:
Thanks, in part, to the fallout from the financial scandals of Enron, WorldCom, Tyco and others, the corporate spotlight
is being refocused on the audit function. However, by waiting until systems are live and in production before applying an
audit regimen, you may miss an excellent opportunity to establ (...)
Excerpt related to
desk help magic software:
Thanks, in part, to the fallout from the financial scandals of Enron, WorldCom, Tyco and others, the corporate spotlight is
being refocused on the...
Published:
2003-10-20
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Excerpt related to
desk help magic software:
... The magic word is: planning—inventory planning, maintenance ... to
track inventory, only business software conceived for this need will efficiently help you.
...
Published:
2010-07-08
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Excerpt related to
desk help magic software:
... would give a decision maker any tools to help in the ... looking at
rating scores (or say, a Magic Quadrant ... FOSS Ecosystem (18); From the Project Manager's
Desk (28); ...
Published:
2007-10-05
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Abstract:
Customer relationship management is a sophisticated set of customer-facing tools; however, its technology has outpaced the
management strategy used to implement it. Moreover, murky definitions and objectives have caused varying degrees of success
and failure to emerge from the same initiative. Clearly de (...)
Excerpt related to
desk help magic software:
Customer relationship management is a sophisticated set of customer-facing tools; however, its technology has outpaced the
management strategy use...
Published:
2004-10-21
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Abstract:
Although most vendors provide organizations with the project portfolio management tools to meet their objectives, few provide
strategies to implement an IT governance framework successfully. Pacific Edge offers a three-stage approach to implementing
IT governance, based on an organization's maturity. (...)
Excerpt related to
desk help magic software:
Although most vendors provide organizations with the project portfolio management tools to meet their objectives, few provide
strategies to implem...
Published:
2006-06-20